Casablanca Bridal & Tuxedo

Contacts

Address:
22423 Foothill Boulevard, Hayward, CA 94541
Get directions

Website:
casablancabridalandtuxedoinc.com

Phone number:
+1 510-537-6333

Categories:
Establishment   Clothing store  

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Reviews about Casablanca Bridal & Tuxedo

• Y L

  May, 07 2018
  ★ ☆ ☆ ☆ ☆
  I went to this place a few weeks ago looking for a quinceañera dresss, I talked to Lucia I believe it’s her name, she was very nice she took the time to give me information about packages. So I went today to taste the food. Food and cake was really good. I talked to the owner I believe about prices and services, they may have years and years of experience but this lady has no clue of how to talk to the client. I ask about a little center piece and she told me that would look ridiculous in a big hall. I did not ask for her opinion! Then she told me “for that you can buy it at the dollar store and make them yourself” (thank you for the tip but that’s no way to run a business FYI)
  Before she gave me an estimate of the food, she asked me which hall, I didn’t have one at the moment, she told me she needed a kitchen, excuse me! You are suppose to have that and not take advantage of the rental of the hall!! We have to pay extra if we want to make use of the kitchen to cook!! When I asked her to recomend me a hall she just talk trash about some of them, for me that’s so unprofessional and speaks worst of her as a person than the places she was talking trash of. Finally she gave me the price. When asked about the linen, she told me since I wasn’t getting all the services I could just go and pick up the table clothes myself, she stated she had to charge me like &400 to do that herself. Again thanks for trying to save me money but that’s your business. She talked to us like we were stupid and don’t know how to decorate a table, all the job it’s required for her to get the job done and that she was going to make an exception for us and work on the thanksgiving weekend even though she was going to be really tired after thanksgiving dinner with her family, of course at an additional charge, my husband and I were very irritated at this point, so he asked me to leave. Well then even that I loved their food and cake I went somewhere else, thanks to the stupid and out of place comments from this “lady”. I just sign contract with Oasis palace in Newark, excellent customer service, they didn’t comment about my taste on decoration, they said “we will decorate as you wish” with a big smile. Btw hall, set up, decoration, Catering and cleaning is just a couple thousand dollars more than what Casablanca want it to charge just for the food. Oh and their food it’s really good too!
  Also the same dress that cost here over $1200+tax I found it in Oakland for $875 tax, alterations, ironing and crinoline (borrowed/rented) all included.
  Thank you for the bad experience, I would make sure to make comment of this horrible experience to family members and friends. Your business will continue but for sure we will not contribute to it.

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